Troubleshooting
Common CLI, agent, billing, and tracking fixes.
hellyeah: command not found
You haven't run the install bootstrap yet, or the install directory isn't on your shell's PATH. Run:
curl -fsSL https://hellyeah.sh | shThe output tells you which directory contains the installed binary (by default ~/.hellyeah/bin). If the installer printed an export line because it could not update your PATH automatically, run it:
export PATH="$HOME/.hellyeah/bin:$PATH"Otherwise reload your shell:
exec $SHELL
hellyeah --helpOn Windows, use a new terminal after installing:
powershell -NoProfile -ExecutionPolicy Bypass -Command "irm https://hellyeah.sh/install.ps1 | iex"
hellyeah --helpIf another binary is shadowing the installed one:
where.exe hellyeahThe Hellyeah install path should appear before any older hellyeah.exe.
Install fails or fetch is slow
The installer downloads a native binary from https://releases.hellyeahai.com/cli and verifies it against checksums.txt. If the network drops, retry:
curl -fsSL https://hellyeah.sh | shIf you already have Node/npm and need the npm fallback:
npm exec --yes --package hellyeah@latest -- hellyeah installIf the installer cannot write to its target directory, choose a writable prefix:
curl -fsSL https://hellyeah.sh | HELLYEAH_INSTALL_DIR="$HOME/.local" shOn Windows:
$env:HELLYEAH_INSTALL_DIR="$HOME\Programs\Hellyeah"
powershell -NoProfile -ExecutionPolicy Bypass -Command "irm https://hellyeah.sh/install.ps1 | iex"Windows binaries are initially unsigned. SmartScreen or Defender may warn on first run; inspect https://hellyeah.sh/install.ps1 and the release checksums.txt if your environment requires an audit trail.
To uninstall a Windows standalone install:
Remove-Item -Recurse -Force "$env:LOCALAPPDATA\Programs\Hellyeah"Then remove %LOCALAPPDATA%\Programs\Hellyeah\bin from your user PATH.
On Alpine or another minimal musl system, install the C++ runtime first if the installer says the downloaded binary cannot start:
apk add libstdc++ libgccAuth looks stale
Check the current account:
hellyeah auth whoamiIf it is wrong, sign out and sign in again:
hellyeah auth logout
hellyeah auth loginThe agent does not know Hellyeah commands
Install or reinstall the skill:
hellyeah skills add hellyeah --global --yesThen restart the agent session so it reloads local skills.
Launch fails because the wallet is low
Top up the prepaid wallet, then rerun the launch:
hellyeah wallet topup --amount 50
hellyeah wallet balanceWallet top-ups open Stripe Checkout in your browser. Your agent cannot enter card details or add funds on its own.
Tracking is not linked
Create or inspect the org tracker:
hellyeah tracker state --json
hellyeah tracker create --domain <host> --jsonIf you do not have a production domain yet, use hellyeah tracker create --pre-launch --json, then update the same tracker with hellyeah tracker update --domain <host> when you launch.
Install the SDK with Tracking or the Install the SDK guide.
Report a bug
Send feedback from the CLI:
hellyeah feedback "what happened"The positional message is filed as kind: "note". For structured agent reports (crashes, suggestions), pipe JSON to hellyeah feedback — see the reference.